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One Moment Please...

Posted: 20 Jun 2006, 15:10
by timsinister
Just heard on Radio 1 that a survey has indicated people prefer to hear a Scottish accent when speaking to a Call Centre, deeming them to be the most polite and trustworthy.

On the other end of the scale were Mancunian, Scouse and Brummie accents.

Any comments...?

Posted: 20 Jun 2006, 15:35
by Dark
I like some Scottish accents. And Beatles accents.

Posted: 20 Jun 2006, 15:43
by sistersvisions
I prefer an irish accent. A nice irish ladys accent :twisted:

Posted: 20 Jun 2006, 15:50
by Doktor Gott
I did have as part of a job once phone up Orange and give them a daily media update on their answering machine.. supposedly they demanded I do it since my accent was the tops.. (Ayshire accent with a slight Somerset lilt..)

And it definitely proved popular with certain people on Saturday night.. :innocent:

Posted: 20 Jun 2006, 15:51
by markfiend
I prefer not to talk to call centres at all. If I can't do it myself online, I'd rather do it by (snail) mail.

Posted: 20 Jun 2006, 15:53
by Planet Dave
Nah, european girls speaking english is far and away the finest way to hear english spoken, especially eastern europeans, but any will more than suffice.

Failing that, Barnsley accents are something else. :urff: :eek: :urff: :lol:

Posted: 20 Jun 2006, 15:58
by markfiend
Planet Dave wrote:Barnsley accents are something else. :urff: :eek: :urff: :lol:
*shudder* (I need an emoticon for that)

Posted: 20 Jun 2006, 16:14
by timsinister
Whilst I sympathise with Marky on the avoidance of patience black-holes that call centres are becoming, a certain hotel we use regularly outsources its bookings to a call center somewhere north of the border. It's always a pleasure to speak to the girls up there, who are now familiar with my, ah, distinctive tone and can usually guess what rooms I'll be booking from the amount of times I've called!

Such a friendly crowd, so it really made me think of them when I heard this story.

Posted: 20 Jun 2006, 16:45
by scotty
I think a little bit of a Scouse is as Sexy as Hell, and of course, the Keighley lilt is................well.............words fail me :wink:

And you lot be polite to Girls that work in Call Centres, the missus works in one :wink:

Posted: 20 Jun 2006, 16:51
by emilystrange
so, she works in hell, and is married to keef...

Posted: 20 Jun 2006, 16:53
by markfiend
No insult intended or implied to call centre staff. My little brother has worked in one (several?) as it happens.

My preference for snail-mail or interweb dealings stems from the fact that I'd rather have a paper trail when dealing with banks, mobile phone companies, insurance companies... basically anyone who's trying to take money off me when I don't want them to. :|

Posted: 20 Jun 2006, 16:53
by scotty
emilystrange wrote:so, she works in hell, and is married to keef...
:eek: :lol: can you decide what would be worse?

Posted: 20 Jun 2006, 16:58
by emilystrange
shall i do a poll?

Posted: 20 Jun 2006, 17:00
by 9while9
sistersvisions wrote:I prefer an irish accent. A nice irish ladys accent :twisted:

Scottish and Irish accents, both sound of something special to me... :D
emilystrange wrote:shall i do a poll?
Please do! I love a good poll > http://www.myheartland.co.uk/viewtopic.php?t=11434

Posted: 20 Jun 2006, 17:00
by scotty
emilystrange wrote:shall i do a poll?
If you think the Heartland massive can help....

Posted: 20 Jun 2006, 17:03
by emilystrange
help. no. proffer opinions, yes.

Posted: 20 Jun 2006, 17:11
by timsinister
scotty wrote:
emilystrange wrote:shall i do a poll?
If you think the Heartland massive needhelp....
:innocent:

Posted: 20 Jun 2006, 17:36
by weebleswobble
Any accent will do apart from offshore call centers
  • They can never pronounce my surname
    They pretend to be 'from Bolton'
    Crap service so the shareholders get more while the great British public get less
I am bitter, offshore workers have already cost me one job..... :evil:

Posted: 20 Jun 2006, 17:37
by 9while9
weebleswobble wrote:Any accent will do apart from offshore call centers
  • They can never pronounce my surname
    They pretend to be 'from Bolton'
    Crap service so the shareholders get more while the great British public get less
I am bitter, offshore workers have already cost me one job..... :evil:
Angry Ginger Alert!... :P :lol:

Posted: 20 Jun 2006, 17:54
by canon docre
Planet Dave wrote:Nah, european girls speaking english is far and away the finest way to hear english spoken, especially eastern europeans, but any will more than suffice.
Ah thanks, Ravey. (provided that Berlin is eastern enough for your taste.) :wink:

Posted: 20 Jun 2006, 18:14
by wild bill buttock
Being a Brummy I can safely say that I am completely untrustworthy and impolite.
And I'm a f**king liar you c**t s!

Posted: 20 Jun 2006, 18:44
by Brideoffrankenstein
I quite like Yorkshire accents at the moment

Posted: 20 Jun 2006, 19:15
by Badlander
wild bill buttock wrote:Being a Brummy I can safely say that I am completely untrustworthy and impolite.
I'd noticed. :P
But it doesn't really matter anymore. ;D

Posted: 20 Jun 2006, 22:17
by MadameButterfly
Can I say "eyes" here? Thanks!

My first paying job ever! Receptionist. Say no more as if you believe in climbing that corporate ladder, you will know what I mean.

I used to start my days with "Genkem, please hold", "Genkem, please hold" and then times that by five as we were cool and had a board that needed two receptionists holding five incoming lines and I now forget how many internal lines. This was back in the day JUST before calls were diverted directly to the corresponding person who needed to be reached.

We were finally quoted as "Genkem please hold" but those were fun days and when I handed in my resignation, my pension fund after only a year had me grinning from ear to ear...

Oh how I miss those days, but good luck to all those seeking and finding something to make them happy and fill the bank account.

Posted: 20 Jun 2006, 23:46
by James Blast
Image
Ah couldnae possibly comment innat, ya mad Bovril!