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CALLING THE HEARTLAND HELPDESK

Posted: 06 Oct 2013, 17:55
by million voices
I am trying to get in to my Hotmail a/c by clicking on the icon and it won't let me, it comes up with "HTTP 403 Forbidden - means that Internet Explorer was able to connect to the website, but it does not have permission to view the webpage."
Is there any brainy person out there who can tell me what button I have pressed but shouldn't have and what incantation do I need to utter to get things right.
Any help gratefully appreciated

Posted: 06 Oct 2013, 19:17
by James Blast
get a real e-mail account

Posted: 06 Oct 2013, 20:09
by Andie
Use Firefox or other similar web browsers rather than IE

Posted: 06 Oct 2013, 21:33
by Pista
I think the first thing to do is to clear your cache in IE & then try to reload the hotmail page.
Sometimes it happens that sites or pages will be updated & if you don't empty out the cache you end up encountering issues.
It's the first thing I'd try really.

Posted: 06 Oct 2013, 21:40
by James Blast
you do know this all boils down to - Get a Mac! ;D

Posted: 06 Oct 2013, 22:29
by Being645
James Blast wrote:you do know this all boils down to - Get a Mac! ;D
Are you collectin' tokens? ... :) ...

Posted: 08 Oct 2013, 11:16
by timsinister
He's on commission!

Posted: 09 Oct 2013, 02:07
by EvilBastard
timsinister wrote:He's on commission!
They can't stop him - he's on commission from Jobs.

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Posted: 09 Oct 2013, 21:56
by stufarq
Ask for computer help online and you'll get a slew of smartarses saying use a different browser/OS/computer/universe. You have to sift through that dross to find someone like Pista who actually answers the question you asked and offers the advice you're looking for.

Posted: 09 Oct 2013, 22:14
by James Blast
I think we'll keep you

Posted: 09 Oct 2013, 23:48
by million voices
Many thanks for all your advice both the helpful and the not so.
I have found a way back in to Hotmail by a different route but the longer term solution will be to replace the valve driven computer.

Posted: 10 Oct 2013, 15:04
by EvilBastard
million voices wrote:...but the longer term solution will be to replace the valve driven computer.
Have you tried Hex?

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Posted: 10 Oct 2013, 17:44
by iesus
You mean that one Evil??

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Great piece of hi-tech ;D :notworthy:

Posted: 10 Oct 2013, 19:22
by EvilBastard
iesus wrote:You mean that one Evil??

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Great piece of hi-tech ;D :notworthy:
That's the bunny, very much indeed 8)

Posted: 13 Oct 2013, 19:18
by DocSommer
Hotmail..... Internet Explorer...... Jeez :lol:

Posted: 16 Oct 2013, 18:34
by psichonaut
i use hotmail since 2007 it worked good, switched into outlook some month ago and sometimes it asks for a code you can ask via cellphone...it annoys a bit, but i can check mails on the phone too
never had that strange advice btw